Terms and Conditions for Telysia
Welcome to Telysia . These terms and conditions outline the rules and regulations for the use of our website and services related to solar panel systems.
1. Introduction:
These Terms and Conditions govern your use of Telysia website and services. By accessing our website, requesting quotes, or purchasing our solar products and services, you agree to comply with these terms and conditions in full.
2. Services Description:
Telysia provides solar panel systems, installation services, maintenance, and related energy solutions. All specifications, performance estimates, and pricing are subject to change based on site assessment, technical requirements, and market conditions.
3. Quotation and Acceptance:
All quotes provided by Telysia are valid for 30 days from the date of issue. Acceptance of quotes must be in writing along with the required advance payment. Final installation scope may vary based on site survey and technical assessment.
4. Payment Terms:
Payments shall be made as per the agreed schedule: 50% advance with order confirmation, 40% upon commencement of installation, and 10% upon completion and commissioning. Delayed payments may attract interest charges and affect project timelines.
5. Installation and Commissioning:
Installation timelines are estimates and subject to weather conditions, regulatory approvals, and site readiness. Telysia will make reasonable efforts to complete installations as per agreed schedules but shall not be liable for delays due to unforeseen circumstances.
6. Warranty and Maintenance:
Solar panels come with manufacturer warranties as specified in product documentation. Installation work is covered under Telysia's workmanship warranty for specified periods. Regular maintenance services are available as separate agreements.
7. Performance and Savings:
Estimated energy generation and cost savings are based on standard calculations and historical data. Actual performance may vary based on weather conditions, usage patterns, maintenance, and other factors beyond our control.
8. Intellectual Property:
All content on this website including designs, technical specifications, pricing models, and proprietary technology is the intellectual property of Telysia and protected by applicable laws.
9. Government Subsidies and Incentives:
Telysia will assist customers in applying for available government subsidies and incentives, however, approval and disbursement are subject to government policies and procedures beyond our control.
10. Site Requirements:
Customers are responsible for ensuring the installation site is structurally sound, accessible, and has necessary clearances. Additional costs may apply for site preparation, structural reinforcements, or special access requirements.
11. Safety and Compliance:
All installations comply with relevant electrical safety standards and local building codes. Customers must provide safe working conditions and necessary permissions for installation teams.
12. Limitation of Liability:
Telysia's liability shall be limited to the contract value. We shall not be liable for indirect, consequential, or incidental damages including loss of energy production or revenue.
13. Cancellation and Refund:
Cancellations after advance payment are subject to cancellation charges based on work completed and costs incurred. Refunds, if applicable, will be processed within 30 working days.
14. Privacy Policy:
We collect and use customer information for service delivery, regulatory compliance, and communication purposes. Detailed privacy practices are outlined in our separate Privacy Policy.
15. Modifications:
Telysia reserves the right to modify these terms and conditions at any time. Continued use of our services after changes constitutes acceptance of revised terms.
16. Governing Law and Dispute Resolution:
These terms are governed by Indian laws. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, with preference for amicable resolution through negotiation.
17. Contact Information:
For any queries regarding these terms or our services, please contact us at [email address] or [phone number].
Last updated: December 31, 2025